Privacy Policy

Effective Date: July 13, 2026

YOPERSH Rider ("we", "our", or "us") is a mobile application used by authorized delivery riders who deliver customer packages on behalf of YOPERSH. This Privacy Policy explains how we collect, use, store, and protect information belonging to riders who use the YOPERSH Rider application. By accessing and using the application, you agree to the practices described in this Privacy Policy.

Information We Collect

To create and manage rider accounts, YOPERSH collects the following information:

• Full name of the rider.
• Registered phone number.
• Motorcycle or vehicle license plate number.
• National Identification Number (National ID) for rider verification purposes.
• Device information required for application functionality.
• Authentication information such as OTP verification records.

How Riders Access The Application

YOPERSH Rider does not require riders to create accounts directly inside the application. Rider accounts are created and managed by authorized YOPERSH administrators through our internal management system. To access the application, a registered rider enters their approved phone number and receives a One-Time Password (OTP). After successful verification, the rider is connected to their assigned account.

How We Use Rider Information

We use collected information for the following purposes:

• Creating and managing rider accounts.
• Verifying rider identity before allowing access to the platform.
• Assigning customer packages for delivery.
• Managing delivery operations.
• Communicating important delivery updates.
• Maintaining security and preventing unauthorized account access.
• Improving our delivery services.

Package Delivery Information

During delivery operations, riders may receive information necessary to complete deliveries, such as package details and customer delivery information. This information is only used for completing assigned deliveries and providing reliable delivery services.

Phone Number and OTP Authentication

YOPERSH Rider uses phone number authentication to securely verify authorized riders. The OTP code is used only for confirming ownership of the registered phone number and allowing secure access to the rider account.

Location Information

If location services are enabled within the application, location information may be used to support delivery operations, improve delivery coordination, and provide accurate service information. Location permissions are only requested when required for app functionality.

Information Sharing

YOPERSH does not sell, rent, or trade rider personal information. Information may only be shared with:

• Authorized YOPERSH staff responsible for delivery management.
• Customers receiving assigned deliveries where necessary.
• Trusted technology service providers supporting our platform.
• Government authorities where required by law.

Data Security

We apply reasonable technical and organizational measures to protect rider information from unauthorized access, misuse, alteration, or disclosure.

Data Retention

Rider information is retained only for as long as necessary to support delivery operations, legal requirements, and business records. When information is no longer required, it may be deleted or securely removed.

Request Account and Data Deletion

Riders have the right to request deletion of their personal information. A rider can request account deletion by contacting YOPERSH support through the email address below. After receiving a deletion request, we will review the request and remove eligible personal data, except where retention is required by law or legitimate business requirements.

Children's Privacy

YOPERSH Rider is intended only for authorized adult delivery riders. We do not knowingly collect personal information from children.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.

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